- Closely following technology and innovations, open to learning and development,

- Basic IT knowledge (MS Windows-based operating systems, MS Office, PC hardware, printer, networking),
- Effective in the use of MS Office programs,
- Excellent communication skills and problem solving ability,
- Having the desire to provide the best customer experience,
- Patient and empathetic approach to customer demands,
- Competent in time management,
- High sense of responsibility.